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Violence in the Workplace Training


 

Workplace violence is violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths. However it manifests itself, workplace violence is a growing concern for employers and employees nationwide.

Between 1993 and 1999 in the United States, an average of 1.7 million violent victimizations per year were committed against persons age 12 or older who were at work or on duty, according to the National Crime Victimization Survey (NCVS). In addition to the nonfatal violence measured by the NCVS, about 900 work-related homicides occurred annually. Work-place violence accounted for 18% of all violent crime during the 7-year period.

Training is a critical component of any prevention strategy. Those who attended the Permian Basin S.T.E.P.S Network meeting heard different things from, such as the 5 "P's" and learning the lesson of the "Wet Monkey Syndrome". Throughout the allotted time for the other speakers, those in class made comments later when many came up to me and said, "It was just like you said." As the other speakers spoke, those in class retained what I had told them. 

Training is necessary for employees, supervisors, and the staff members of each office that may be involved in responding to an incident of workplace violence. Training sessions can be conducted for the agency’s Human Resources Division, Security, and Employee Relations staffs, enabling employees to get to know experts within the agency who can help them when potentially violent situations arise.

Employees and supervisors seek assistance at a much earlier stage when they personally know the agency officials who can help them. I make sure and cover the types of training that have proved effective in preventing violence and other threatening behavior.


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Training Overview:

The course is tailored for those who may be attending, such as workers, supervisors, managers and administrative personnel. There is a basic 4 hour class that covers the information in white text (below) and that course cost is $50.00 each. Additional information (colored in red text) is covered in an eight (8) hour class and the cost for that course is $100.00 each person. 

Concepts Covered:

 

Workplace Violence defined and examples of workplace violence,
In-Depth discussion of 3 types of violence and reporting procedures for each,
Texas Penal laws on what is a threat and what is an assault,
Standard police response and reporting procedures,
Supervisor and co-worker responses to threats or assaultive people,
Basic information on Leadership Principals of supervisors who receive information on workplace violence,
Development of Progressive Disciplinary Action,
Discussions on previous company problems and resolutions
Safety and Health Program Development (or discussion on the already established program) 
Leadership principals of supervisors who receive information on workplace violence,
Vicarious Liability issues for Negligent Hiring, Negligent Supervision and Negligent Retention
Establishing a Safety Team and documentation and reporting procedures for Workplace Violence, and
Conflict Resolution for supervisors.
Role Player exercises (non-employee role players) with volunteers.
 
Things Brought Back from Training:
 

Recognize signs of potential violent behavior of co-workers and methods to de-escalate it and report it.
Response Plan to workplace violence by non-employees or former employees.
Knowledge of the police response and information needed.
Knowledge of the 4th Amendment on Expectation of Privacy issues. 
 
How is the class structured?
 

Lecture and discussion are the primary type of instruction. 
Those in the training are urged to participate in discussions.
Some videos are embedded into the PowerPoint I already have
Whole class discussions
 
How Long is the Class?
 

Blocks of instruction in white text above are in a 4 hour class.

The 8 hour class covers these same topics, but include the topics in red text.

If your agency needs this training, please email with your information and we can set a date and get it done!